The tool will work on all versions of Outlook, close Microsoft Outlook, open the Scanpst, exe file. Open Outlook and log in with your profile, select the Go menu. You can use the Inbox Repair Tool (SCANPST, EXE) to diagnose and repair errors in Outlook data file. The Inbox Repair tool checks Outlook data files on your computer to see if they are healthy.
Launch the Inbox Repair Tool (Scanpst, exe). Then select Open or Run in the File Download dialog box and follow the steps in the Easy Solutions Wizard. The Inbox Repair Tool (Scanpst, exe) is designed to help repair the issues associated with Personal Folders (.pst) files. The Pst file cannot be repaired for the Inbox Repair Tool, you will have to restore it from the backup or use a third-party recovery tool.
To repair your Outlook application with the Microsoft Support and Recovery Assistant, you need to download and install Microsoft Support and Recovery and the Outlook and Repair Wizard. After pressing the Repair button, the actual repair process will start and go through all 8 phases again. When you still receive repair prompts after a successful repair, it is possible that the registry key “PromptRepair” was not deleted after repair. In case the application works fine but cannot send or receive messages, then you would have to use the Inbox Repair Tool to repair Outlook.
If you are no longer able to access the pst file in Outlook and the pst file cannot be repaired for the Inbox Repair Tool, you will have to restore it from a backup or use a third-party recovery tool. When the repair is finished, start Outlook with the profile associated with the Outlook data file you just repaired. If you are unable to start the Inbox Repair tool automatically or manually, you can try to repair the Office application.